Privacy Policy

Zanro respects your privacy and is committed to protecting your personal data in accordance with the GDPR (EU) 2016/679 and applicable national regulations.

1. Data Controller

The data controller is Zanro, reachable at info@zanro.eu.

2. Data We Collect

We collect the following categories of personal data: (a) identification data (name, email, profile photo); (b) location data (home base, operating radius); (c) technical data (IP address, device type, cookies); (d) communication records within the platform.

3. Purpose of Processing

We process your data for: providing and improving platform services; displaying relevant pilots and jobs in your area; account-related communication; fulfilling legal obligations.

4. Data Sharing

We do not sell your personal data to third parties. Data may be shared with technical service providers (hosting, email) solely for platform operations, bound by confidentiality agreements.

5. Data Retention

Personal data is retained for the duration of your account activity and for 3 years after account deletion, unless a longer period is required by law.

6. Your Rights (GDPR)

You have the right to: access your data; correct inaccurate data; erasure ("right to be forgotten"); restriction of processing; data portability; object to processing. Submit requests to info@zanro.eu.

7. Cookies

The platform uses essential cookies for functionality and analytical cookies to improve services. You may withdraw consent for analytical cookies at any time via browser settings.

8. Contact

For any privacy-related questions, contact us at info@zanro.eu.

9. Security and Liability Notice

We apply reasonable technical and organizational measures to protect data. However, no online service can guarantee absolute security, and Zanro is not liable for unauthorized access caused by circumstances beyond our reasonable control.

10. Security Incident Process

If we detect a personal data security incident, we perform an internal risk assessment and apply remediation measures. Where required by law (including GDPR), we notify the competent supervisory authority and affected individuals within statutory deadlines.